Product Recall Plan
30th July 2012It's vital for all companies involved in the manufacture and/or distribution of products, particularly sensitive ones such as those involving food, children or personal care, to ensure that they have a comprehensive and reliable product recall plan in place, both generally, and also are willing to bring in the expertise of an external specialist like Tactical Solutions in order to oversee the fine details of what is a complex and potentially difficult set of operations.
Once you discover that you need to recall a product it is vital that this is done in a quick, efficient manner, whilst all the time reducing the risk to everyone involved at every stage of production, from creation to consumption. A well managed product recall plan will allow a company to suffer minimal damage to their core business, their bottom line and to their all important media image, allowing customers to retain that critical confidence in a name which they trust. Everyone makes mistakes – and everyone suffers accidents without causing them – and the public trusts this honesty, providing it is backed up with the integrity of a clear, honest, well-managed product recall plan.
Our utmost professionalism in managing the recall, informing suppliers, distributors, retailers and customers, whilst all the team relaying what information is required by the media in the most sensitive way possible, is vital to our record as product recall specialists who are experts in delivering a product recall plan across a variety of UK industries. Dialogue between all parties is essential and well managed communication is crucial to a successful outcome. Choose a company like Tactical Solutions which has the capacity and experience to deal with any and all product recall situations.